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FAQs

Website and Computer Assistance

I have re-entered my information several times on the website, but still cannot renew my membership! Why is this happening?

I cannot print the page I am currently viewing on the website. How do I go about printing the page?

Every time I go to a new page on the website, it says that my time has expired. How do I continue viewing the site?

Travel

Can I get a passport photo taken at any time?

Do I need to bring anything with me to get my passport photo taken at AAA Northampton County?

Does AAA Northampton County process passports?

Can I get my photo taken for my driver's license taken at AAA Northampton County?

How can I register my vehicle in PA if I moved from another state?

Do I need an appointment to see a travel agent?

Retail

Do you have the holders for the EZ Pass?

Membership

What type of documents do you notarize?

Emergency Road Service

If I am at home, can I get road service, or am I only eligible when I am stuck on the road?

How large of a vehicle is covered under the AAA policy?

Are motorcycles covered under the AAA policy?

Do I only have 4 road service calls for the entire household?

I want AAA to tow my vehicle tow to another service or friend that can repair my vehicle. Would that be covered under AAA services?

Do I have to give the tower money for tolls when crossing bridges or state lines, etc., on a tow of my car?


Q: I have re-entered my information several times on the website, but still cannot renew my membership! Why is this happening?

A: You are most likely not on the AAA Northampton County website. It is most likely that you are on another club's website such as AAA Mid-Atlantic or East Penn. To fix the issue, please type in aaa.com/ipstop in the address bar at the top of your internet browser. After this, re-enter your zip code.

Q: I cannot print the page I am currently viewing on the website. How do I go about printing the page?

A: Our website is now printable on all Internet browsers. If you find yourself unable to print a page, please contact our webmaster at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. and we will be happy to assist you.

Q: Every time I go to a new page on the website, it says that my time has expired. How do I continue viewing the site?

A: For both your protection and ours, any user that remains idle while viewing our site for over 20 minutes will experience a time out. If you experience this, simply restart your browser and type in aaa.com in your address bar to continue viewing the site.

Q: Can I get a passport photo taken at any time?

A: Yes, passport photos are available at any time during our work hours.

Q: Do I need to bring anything with me to get my passport photo taken at AAA Northampton County?

A: You don't need to bring any documents with you to get a photo. Just make sure to bring your AAA Northampton County membership card.

Q: Does AAA Northampton County process passports?

A: No. When acquiring a new passport, your application needs to be taken to a government agency, such as the post office or court house for processing. A passport renewal is done through the mail.

Q: Do you have card holders for the EZ Pass?

A: Yes, we have holders for the EZ Pass!

Q: Can I get my photo taken for my driver's license taken at AAA Northampton County?

A: AAA does NOT take photos for your PA drivers license. Our office can issue the camera card, but you still must go to PennDOT to get the photo taken. Please refer to www.dmv.state.pa.us for a complete list of photo center locations.

Q: How can I register my vehicle in PA if I moved from another state?

A: AAA can assist you with titling and registering your vehicle, please refer to www.dmv.state.pa.us for all information you need to take to AAA to register your vehicle.

Q: Do I need to come in to the AAA Northampton County office to purchase my tickets?

A: Most tickets need to be purchased at the AAA Northampton County Office. Some exclusions apply and must be purchased via our website.

Q: What type of documents do you notarize?

A: Here, at AAA Northampton County, we notarize the following documents: oaths, affirmations, affidavits, verifications, acknowledgements, and certificates.

Q: Do I need an appointment to see a travel agent?

A: No appointments are necessary.

Q: If I am at home, can I get road service, or am I only eligible when I am stuck on the road?

A: Yes you are eligible for road service any time your vehicle is not working! Lack of fuel, locking the keys in the car, small mechanical difficulties, flat tire changes, and of course battery situations are all covered under a AAA Northampton County membership!

Q: How large of a vehicle is covered under the AAA policy?

A: AAA Northampton County will tow the 2500 series dual wheels unloaded, and also we will go up to the 3500 series unloaded, dual wheels. They are covered under any membership you have with AAA Northampton County.

Q: Are motorcycles covered under the AAA policy?

A: The PLRV (AAA Plus RV) membership coverage will cover motorcycles and Recreational vehicles, trailers are not covered unless there is sleeping facilities in the trailer (horse trailers) for a person.

Q: Do I only have 4 road service calls for the entire household?

A: No, it is 4 road service calls per member per membership year. This means if you have a membership for you and your spouse, you would be entitled to 4 road service calls plus your spouse would also be entitled to 4 road service calls for that particular membership year. The call services refresh when you renew your membership upon the expiration date of that particular year.

Q: I want AAA to tow my vehicle tow to another service or friend that can repair my vehicle. Would that be covered under AAA services?

A: Sorry, we don't tow from garage to garage. We are a road service, not a tow service. We would hope that you call your mechanic and state the problem to them so they can, at that time, tell you what to do. Whether it be to tow to their shop for a diagnostics check, or to a shop that would be able to handle that particular situation. We don't tow away from a garage that we towed into for reasons of price or convenience.

Q: Do I have to give the tower money for tolls when crossing bridges or state lines, etc., on a tow of my car?

A: Yes, whether you are a basic, plus, or a plus rv member, you must cover all tolls.

If you have any further questions, feel free to contact our webmaster at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .